Circle Head VAS (DGM)

Immediate requirement for a leading telecom client in Mumbai. Position reports to Circle Head Marketing.

Primary Responsibilities:
• Study customer requirements on an ongoing basis for identifying opportunities for new value added services. Provide feedback to Circle Head Marketing & Corporate VAS Head.
• Coordinate new service technical configuration/development as well as all development in IT, Engineering, IVR & Prompts.
• Ensure progress in local VAS implementation and take corrective actions, if required to ensure delivery as per prescribed standards.
• Ensure testing both product as well as billing/rating.
• Ensure training of channel staff on VAS.
• Work with Circle Marketing Head to ensure promotion of VAS
• Work with sales to develop VAS based targets for channel partners.
• Monitor performance of existing VAS on an ongoing basis, identify areas of improvements & implement the same.
• Provide feedback on competitor activities in VAS.

KRAS:
• Revenue generation from VAS within circle.
• % of revenue generated from new services launched during the year.
• Timely implementation of all VAS targets.
• Ensure timely and comprehensive feedback on competitor activities and market opportunities.
Others:
• Interact with IT for software customization and back end billing.
• Interact with Network to ensure network performance and network enhancement capabilities.
• Marketing communication for the roll out of VAS.
• Interact with vendors for local implementation.

Education & Exp:
• Graduate/Graduate Engineer & MBA in Mktg from a reputed institute.
• Relevant experience of 6+yrs with a telecom operator.

Please mail CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.