Monday, October 31, 2011

Manager Core Services (Tx/IP) MPLS/Network Opt/Mkt Plg

This position is responsible for the following:
Manager Data Services / Network Optimisation / Market Planning is a presales and business continuity functions supporting carrier customer PAN India.

The main responsibilities includes -
•Timely response to RFI/RFP (Request for Information and Request for Proposal)
•Planning, Optimization and solution development for Data MPLS & IP related services which includes MPLS VPN, Carriers Interconnections and Internet.
•Market planning entails forward projections of demand, trends to make network ready for the future demands and challenges.
•Enhance network and network planner capabilities for quick solutions to customer demands.
•Sharp eye on the commercials of the network.
•Capex reduction, Time to delivery minimization
•Introduction of new technologies for better utilization of existing network.
•Complete Pre-sales support to Sales team.
•Conducting planning workshops/review sessions with corporate and regional planning teams as well as with customer to align the teams.
•Participate in strategic meetings with customer to anticipate the trends in the business requirement.
•Handling the resources allocation (Mainly Network Elements).
•Develop a long lasting relationship with customer.
•Feedback to other departments in WCB for more opportunities by obtaining market insight during customer interactions.
•Create the processes required to efficiently discharge the duties and standard reporting formats as required by Carrier Customers and for internal consumptions.
•Handling escalations from customer as well as internal team wrt the RFP etc and supervise the closure.
•Manage the logical development of the services and solutions for customer.
•Managing cross functional interactions for maintain the Services within organization, vendors and customers.
•Develop a long lasting relationship with customer.

Principal Accountabilities:
•Regular interaction with customer.
•Responding to RFI/RFP.
•Conversion in to RFQ/Network requirement and making CAPEX for the same.
•Participating in Business Case development.
•Data collection and upkeep with network teams for quick response to customers.
•Conducting Workshop with Network and Customer team
•Sharing BW requirement projections with network teams quarterly to meet the demands in time.
•New technology introduction for maximal utilization of the network
•Documentation of RFI/RFP till Term sheet and MSA closure before handing over to project Management team and the Contract Management

Qualification & Exp:
Essential: B.Tech/B. Engg.
Desirable:Hands-on experience on MPLS, VPN, Internet technologies are must along with exposure to Copper, Optical and Microwave media Transmission systems.

•Min Exp 10-12 years with Large Telcos in MPLS & IP network Planning or O&M. Latest MPLS, Traffic Engineering, Carrier Interconnections, NGN-Voice integration & Internet along with planning software will be an added advantage.
•Shall have experience in handling Carrier/Enterprise Customers for solution.
•Must have good working knowledge on MS-Office, Reports and Presentation.
•Worked in similar function of presales with vendors would also be an added advantage.

N.B: Please mail CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

Manager Contract Management

This position is responsible for the following:
•Represent, Drive, Preparation, review, drafting, assist in interpretations, negotiate, define performance measures, commercial analysis, legal vetting, obtaining internal approvals, closure of the contract, signing and storage of the contract.
•Managing contracts with clients, subcontractors and each stake holder etc. by ensuring contract compliance by each stakeholder clause by clause.
•Ensure release of guidelines and methods concerning the contract clauses to monitor the progress and compliance for each stakeholder
•Assist the sales team and presales team to monitor the contract implementation in compliance with terms and conditions and clause by clause compliance is maintained.
•Identify the risks and opportunities of claims and dispute for both parties. Handle arbitrations/claims. Ensure follow up and data upkeep to make or refute claims.
•Ensure the sales, project managers, commercial (Finance and Tax) and legal representatives are available in contract negotiations so that the clauses are defined in attainable measurable parameters. Leave no room for litigations.
•Motivate each stakeholder to comply with the contract clauses.
•Manage and protect contractual rights and associated legal implications.
•Ensure that the contracts are constantly monitored and suitably amended pre and post implementation and during implementation to safeguard companies interest. Manage the contract thru its entire life cycle.
•Conduct periodic structured reviews, to foresee requirement of the amendment in the contract, forewarning stakeholders any possible violation of clause.
•Consistently monitor the defined measurable KPIs to ensure satisfaction of the customer and also to bring out the sufficiency/deficiency of the contract.
•Maintain a superior client relationship for avoiding claims and counterclaims by escalating the issues right in time before the parties set in the dispute mode.
•Enhance the organizational capability to handle similar contracts in a more professional and smoother fashion.
•Managing the term sheet for each new addition of term, validity and applicability of term sheet in line with the licensing requirement.
•Summarization of deviations and modifications for review meetings and mapping with clauses and approvals from competent authorities in organization.
•Presentation of Tracker sheet of contract deliverables and weekly reports, manage records and retrieval system for records.
•Ensure compliance to the local laws, statutes/rules and regulations
•Assist each stakeholder – customer, company, circles to achieve compliance. Conduct random audit of the activity tracke for few circles once a month and flash the achievements as well as deficiencies. Suggest corrective actions.
•Stay Abreast with the latest happening in the field of law, telecom and recommend suitable actions

Principal Accountabilities:
•Provide Monthly/Quarterly/Yearly Contract Compliance Report
•Facilitate non compliance Escalations.
•Meet Target contract compliance.
•Manage Documentation on all MSA, Term Sheets, Deviation etc.
•Make and share the contract deliverables and process for the achievement of the compliance

Qualification & Experience:
•Essential: B.Tech/B. Engg.
•Desired: Legal Training on contract management or Telecom Regulatory environment will be an added advantage.

•Min Exp 10-12 years with Large Telcos, at least 5 years of Program Management and Contract Management, contract negotiations, claim management experience.
•Experience in Big Infrastructure projects like full telecom rollout of a region or an operators PAN India Network will be preferred
•High level of commercial, legal and regulatory awareness
Proven ability to create, review and analyze contracting models and underlying terms and conditions
•Ability to compile, track and analyze legal-commercial information, claims, notices, disputes, financial performance of varied contracts.
•Compilation of relevant information from varied systems and tools; and creation of reports, to monitor performance and governance of contracts, for financial and non financial parameters, across the lifecycle of a contract.
•Recording and monitoring of all claims, disputes, notices etc with respect to a contract.
•Excellent ability in Drafting, Review and Analysis of contracting Models
•Excellent ability to communicate, interpret the terms used in telecom domain.
•Knowledge of Telecom norms
•Exposure to Arbitration during implementation of contracts
•Exposure with Telecom Operator or Vendor in Contracting or bidding department wil be preferred
•Shall have experience in handling Carrier/Enterprise Customers
•Must have good working knowledge on MS-Office, Reports and Presentation

N.B: Please mail CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

Manager Access Service FOTS (Network Opt/Mkt Plg)

Manager Access Services FOTS / Network Optimisation / Market Planning is a presales and business continuity functions supporting carrier customer PAN India.

The main responsibilities includes:-
•Timely response to RFI/RFP (Request for Information and Request for Proposal)
•Planning, Optimization and solution development for Transmission related services which includes Bandwidth, wavelength, Dark Fiber, Ducts.
•Market planning entails forward projections of demand, trends to make network ready for the future demands and challenges.
•Enhance network and network planner capabilities for quick solutions to customer demands.
•Sharp eye on the commercials of the network.
•Capex reduction, Time to delivery minimization
•Introduction of new technologies for better utilization of existing network.
•Complete Pre-sales support to Sales team.
•Conducting planning workshops/review sessions with corporate and regional planning teams as well as with customer to align the teams.
•Participate in strategic meetings with customer to anticipate the trends in the business requirement.
•Handling the resources allocation (Mainly Network Elements).
•Develop a long lasting relationship with customer.
•Feedback to other departments in WCB for more opportunities by obtaining market insight during customer interactions.
•Create the processes required to efficiently discharge the duties and standard reporting formats as required by Carrier Customers and for internal consumptions.
•Handling escalations from customer as well as internal team wrt the RFP etc and supervise the closure.
•Manage the logical development of the services and solutions for customer.
•Managing cross functional interactions for maintain the Services within organization, vendors and customers.
•Develop a long lasting relationship with customer.

Principal Accountabilities:-
•Regular interaction with customer.
•Responding to RFI/RFP.
•Conversion in to RFQ/Network requirement and making CAPEX for the same.
•Participating in Business Case development.
•Data collection and upkeep with network teams for quick response to customers.
•Conducting Workshop with Network and Customer team
•Sharing BW requirement projections with network teams quarterly to meet the demands in time.
•New technology introduction for maximal utilization of the network
•Documentation of RFI/RFP till Term sheet and MSA closure before handing over to project Management team and the Contract Management

Qualification & Exp:-

•Essential: Engineering Graduate (B.Tech/B.Engg)
•Desired: Training in optical technologies viz; SDH, MSPP, OTN & ASON
•Min Exp 10-12 years with Large Telcos in PDH/SDH/DWDM network Planning or O&M. Latest EoSDH or MSPP, OTN and ASON along with planning software will be an added advantage.
•Hands-on experience on PDH, SDH, DWDM technologies
•Copper, Optical and Microwave media.
•Experienced in Budgeting and AOP making.
•Shall have experience in handling Carrier/Enterprise Customers for solution.
•Must have good working knowledge on MS-Office, Reports and Presentation.
•Worked in similar function of presales with vendors would also be an added advantage.

N.B: Please mail CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

Tuesday, October 11, 2011

Head Marcom (Sr Mgr/DGM)

Immediate requirement for a leading telecom client in Mumbai.


Role Objective:

To execute branding and marketing communication initiatives within the circle. Ensure all marketing communication is aligned with brand & corporate identity guidelines.

Primary Responsibilities:
•Support launch of new products through execution of branding and local communication initiatives.
•Execute market research (guidelines from corporate) based on circle specific issues.
•Execute circle level events & road shows.
•Work with alliances partners to execute joint promotions.
•Work with circle sales team to create & develop PoS and promotional material at a regional level. Maintain availability of stocks of PoS material.
•Ensure adherence to guidelines of display, etc.
•Execute marketing communication within budget.
•Develop & execute communication initiatives at circle level. Plan media advtg & communication for local promotion of products.
•Assist in identifying outdoor advertising sites & implement outdoor campaigns.
•Communicate/coordinate with corporate marketing for understanding campaign objectives and implementing guidelines & with advertising, MR agencies & others for implementing all circle campaigns.
•Communicate with circle sales team, alliance partners, vendors & event management organizations for all marcom activities.

Critical Skills:
•Effective communication (written & oral)
•Excellent coordination & organizing skills
•Creative out of the box thinking.

Education & Exp:
•Graduate + MBA
•10+ years of relevant experience, preferably from telecom sector

Please mail CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

Monday, October 10, 2011

Business Relationship Manager (Enterprise)

Immediate requirement of 8 BRMs for a leading telecom client in Mumbai.


General Accountability

To ensure achievement of sales targets by selling wireline and wireless voice and data products in given set of accounts with end to end responsibility with major focus on revenue enhancement.


Nature and Scope:

To build voice and data revenues in the Major and key accounts
Account Management in a geography for prescribed accounts as a complete owner for Sales and post sales customer management.
To engage with leadership teams and build long term relationships.
To understand the Customer’s business in depth and seek opportunities for business development.
To bring the domain/vertical understanding into EBS and share internally with Vertical function, Solution Architects and Product Management.
To ensure that revenue and number targets are achieved with increasing TTSL share in given set of accounts.
To ensure customer satisfaction of highest level.

Critical Skills:

Drafting Proposals.
Mapping the potential of given set of accounts.
Communication: written & oral.
Customer focus.
Timely decision making.

Education & Experience:
Graduate + MBA
8-10 years of relevant experience, esp with large national level account management exposure for IP/telecom products.
Preferably from IT/Telecom sectors.

Note: Please mail CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

Monday, October 3, 2011

Circle Head VAS (DGM)

Immediate requirement for a leading telecom client in Mumbai. Position reports to Circle Head Marketing.

Primary Responsibilities:
• Study customer requirements on an ongoing basis for identifying opportunities for new value added services. Provide feedback to Circle Head Marketing & Corporate VAS Head.
• Coordinate new service technical configuration/development as well as all development in IT, Engineering, IVR & Prompts.
• Ensure progress in local VAS implementation and take corrective actions, if required to ensure delivery as per prescribed standards.
• Ensure testing both product as well as billing/rating.
• Ensure training of channel staff on VAS.
• Work with Circle Marketing Head to ensure promotion of VAS
• Work with sales to develop VAS based targets for channel partners.
• Monitor performance of existing VAS on an ongoing basis, identify areas of improvements & implement the same.
• Provide feedback on competitor activities in VAS.

KRAS:
• Revenue generation from VAS within circle.
• % of revenue generated from new services launched during the year.
• Timely implementation of all VAS targets.
• Ensure timely and comprehensive feedback on competitor activities and market opportunities.
Others:
• Interact with IT for software customization and back end billing.
• Interact with Network to ensure network performance and network enhancement capabilities.
• Marketing communication for the roll out of VAS.
• Interact with vendors for local implementation.

Education & Exp:
• Graduate/Graduate Engineer & MBA in Mktg from a reputed institute.
• Relevant experience of 6+yrs with a telecom operator.

Please mail CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

Friday, September 30, 2011

Manager Business Finance

A leading telecom client of us looking for their Business Finance Usage, Revenue & Tariff Concurrence Function in MUMBAI & PUNE

Role & Responsibility:
PRINCIPAL RESPONSIBILITIES :

Tariff profitability Analysis
Line item wise Revenue movement analysis
Post launch tariff evaluation
Free Air time (FAT)/bundled offer analysis and its impact on business
REC/VLR & zero usage customer monitoring & reporting
BTS Wise profitability and contribution analysis
MoU Analysis – Operator Wise, Customer Segment Wise, and Call Category wise etc.
Prepaid Yield Report- Analyzing the Service Class wise ARPU, OG min., IC min, IUC Charges and IUC revenue.
Review of voluntary/involuntary churn
Financial Validation of the new Products/Tariff including offers pertaining to devices proposed to be launched in the Circle.
Partnering with the business by ensuring that any evaluation gets approved within defined SLA.

Candidate Specification
Experience:
Relevant experience of atleast 8 years.

CRITICAL SKILLS REQUIRED:
Possess a good system and process orientation
Good Communication Skill.
Good Interpersonal and Leadership Skills
Analytical Skill

Mail your CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

AM/DM Business Fin

A leading telecom client of us requires the following for their Business Finance Cost & Budgetary Control Function at MUMBAI

Role & Responsibility:
PRINCIPAL RESPONSIBILITIES :

Ensuring that the costs are optimized to as much extent as possible.
Internal compliance to policies/process & ensure operational efficiency through cost optimization.
Ensuring timely & effective communication of performance through periodic reports & MIS.
Ensuring that the impact of any policy change/announcement is immediately captured and accounted for.

CANDIDATE SPECIFICATION:
Experience:
Relevant experience of atleast 5 years

CRITICAL SKILLS REQUIRED:
Possess a good system and process orientation
Good Communication Skill.
Good Interpersonal and Leadership Skills
Analytical Skill

Mail CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

Monday, June 27, 2011

Channel Manager (Wireless Sales)

Immediate requirement for a leading telecom client in Mumbai.

Objectives:
Wireless acquisition for CDMA; GSM, 3G Products in SME A segment through channel partners; DST.

Deliverables:
*Establishing and managing dealer network for the product category.
*Achieving volume targets and ensuring dealer profitability.
*Monitoring dealer and dealer sales force productivity.
*Sales forecasting, planning and implementation in respective territory.
*Ensuring low attrition rate of secondary sales force – responsible for retention of core teams at all dealer locations.
*Providing market feedback on scheme performance, sales promotion, customer needs. *Ensuring dealer’s adherence to guidelines laid in the dealer operation manual..
*Ensuring that collections and remittances by dealers and sales executives are made on time.
*Ensuring skill building and training of secondary sales force.

Essential Attributes:
Exposure to channel/ distribution management Possess a good systems and process orientation Experience in managing a large sales force Knowledge of MS Office applications

Desired Attributes:
Excellent communication skills Knowledge of local language is preferred Good Interpersonal skills and leadership qualities

Qualification:
MBA, Graduate with minimum 5 years of Sales Exp.

Desired Experience
MBA with min 4 years, Graduate with min 5 year of exp

PLEASE MAIL CV TO: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

City Head Wireless (Manager)

Immediate Requirement for a leading Telecom Client in Mumbai.

Objectives:
Wireless acquisition & Revenue enhancement for CDMA; GSM in SME A segment through channel partners; DST.

Deliverables:
*Managing channel manager and ensuring aquisition targets.
*Increasing the revenue base.
*Establishing and managing dealer network for the product category.
*Achieving volume targets and ensuring dealer profitability.
*Monitoring dealer and dealer sales force productivity.
*Sales forecasting, planning and implementation in respective territory.
*Ensuring low attrition rate of secondary sales force – responsible for retention of core teams at all dealer locations.
*Providing market feedback on scheme performance, sales promotion, customer needs. *Ensuring dealer’s adherence to guidelines laid in the dealer operation manual..
*Ensuring that collections and remittances by dealers and sales executives are made on time.
*Ensuring skill building and training of secondary sales force.

Essential Attributes:
*Exposure to channel/ distribution management
*Possess a good systems and process orientation
*Experience in managing a large sales force * Knowledge of MS Office applications

Desired Attributes
*Excellent communication skills * Knowledge of local language is preferred
*Good Interpersonal skills and leadership qualities

Qualification:
MBA, Graduation
Desired Experience:
MBA with min 7 years of Exp; Graduate with min 8 years of exp.

PLEASE MAIL CV TO: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

Thursday, April 14, 2011

MCO Specialist (Territory Managers)

Immediate requirement of MCO Specialist (TM’s) for a leading client in Automotive Lubricant sector for AP loc. Engg Grads+MBAs with 4+ yrs exp in FMCG/Channel Mgmt & <30 yrs of age, mail CV to: venkat@pursuitwfs.com

Description:
This is a key position within the Region, responsible for the MCO sales performance of the given State/Geography.

Roles & Responsibilities:
This position is responsible for the management of the MCO lubricants sales through non-dealer channel with the aim of maximizing contribution to the State/Geography.
•Management and development of a team of Sales officers and Independent Micro Entrepreneurs.
•Implementing and evaluating alternate route to markets for the MCO business.
•Executing world class customer management processes.
•Executing programs for acquiring and maintaining customers like 2 Wheeler Franchised workshops, 2 W NFW, Bike Points etc.
•Working together with the Regional MCO Sales manager to deliver programs to enhance B2B competencies of team.

Key responsibilities include:

1.To deliver volume & value targets in a given geography through a set of Sales Officers & Service Associates (SA's).
2.To appoint, train, motivate & coach Sales officers as per plan in his area.
3.To monitor appointments and training of Service Associates in requisite numbers and as per targets
4.To constantly monitor performance of SA’s through his Sales officer and do timely course corrections as and when required.
5.Develop an activation calendar for his area and implement the same with the aim of increasing the throughput at NFW’s serviced by his SA’s.
6.To acquire ,maintain and achieve the sales targets though Franchised Dealer workshops of OEM’s like Bajaj, TVS,HH, Yamaha & Suzuki through making targeted offers
7.To acquire and maintain and achieve the sales targets through ASC’s of above mentioned OEM’s.
8.To acquire and maintain and achieve the sales targets through NFW’s which are outside the SA’s ambit in his geographical area
9.To develop relevant tactical plans for increasing the throughput from any of the above mentioned Customers with an intention of achieving the targets as agreed in the individual’s performance contract.
10.To collect & report sales from SO’s (who in turn collects from SA’s) on a daily basis and to tally the primary and secondary on a weekly basis
11.Develop MIS reports for implementation of tactical plans.


Education:
Engineering Graduate, with MBA qualifications would be desirable.

Experience:
1.Experience of 4+ years in Sales and Channel management.
2.Strong people management and action bias is essential – Good understanding and previous experience of handling of third party contractors, Institutional customers is desirable.

Monday, January 31, 2011

Dy Manager/Manager Retail Roll Out

PRINCIPAL RESPONSIBILITIES :

•Ensuring Property Acquisition sign offs across Circle in line with the AOP targets Ensuring Program Management of the branded stores rollout as per rollout process Inventory management at COCO stores.
•Maintain optimum inventory levels at COCO stores as per SID requirements. Track / Reduce stock ageing by timely interventions. Coordinate for Physical stock audits and reconciliations thereof.
•Help maintain stock integrity by driving discipline on SIT, Open seal, timely invoicing, FIFO etc. RMS - End to End management at the circle level. (In Co-ordination with Circle Ops Manager) Indent approvals as per the requirement and defined guidelines. Ensure prompt system configurations to reduce “Time to market” for all new launches. COCO operations – Interface with local Facility management & SCM for COCO related activities.
•Launch – Execution, coordination for both COCO and Franchisee store. Identification and evaluation of new stores – COCO and Franchisee.
•Opening and closure of COCO store – Process adherence.
•Distribution & Logistics - Sales MIS - Distribution data base management - Coordinate with SCM and Logistics - Operations Planning ( Stock Allocation & Forecasting ) - Compliant and Escalation Tracking - Coordination with Circle finance; SCM from Rollout to Sales Operations - Ensuring Timely Delivery of Material Across Stores in the designated regions Statutory compliance in COCO / Franchisee stores. Capex / Opex requirement tracking for COCO Stores. External interface - FMSS, SCM, IT, Finance and Legal. Store Management - Managing Agency contracts for Housekeeping, Store Maintenance and other vendors.

Candidate Spec & Critical Skills:
•Project Management / Tracking Software, Analytics & applications.
•Sound communication (oral & written) skills.
•Proven competencies in Project Management
•Ability to coordinate across functions, Vendors and Teams across geographies.

Qualifications & Experience:
•Graduate/Post graduate with 7 to 9 years experience in Retail, FMCG with an eye for detail

Note: Requirement is for a leading telecom client. Position based at Pune (Maharashtra). Mail CVs to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

Tuesday, January 11, 2011

Circle Marketing Head (GM/AVP)

Key Responsibilities:
-Supervises: Segment managers, Head of Tariff, Head of Communication, Head of Brand and Customer Insight, Head of Content, Head of Alliances,
-Coordinates with: Head of Sales, Head of NPI, Head of Customer Care, Head of Devices, …
-Awareness of TTML brand(s) within circle
-Achievement of target subscriber and revenue levels within circle
-Keeping marketing related expenses within stated budget
-Effective selection and implementation of tariff plans according to customer needs
-Effective selection and implementation of promotion plans …

Candidate Spec:
-High quality service orientation
-Creative
-Detail-oriented
-Strong negotiation skills
-Capacity to interact easily with other people
-Good communications skills
-Leadership
-Fluent in English and local language

Qualification & Exp:
-10+ years experience in Marketing in a Telecom operator or in a Fast Moving Consumer Goods company
-Experience in the areas of Product Launches, Communications & PR, Market Research and MIS systems recommended
-Degree on Management or Engineering or similar. MBA or equivalent degree


Note: Please mail CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

Thursday, January 6, 2011

Head (VP) Performance Analysis

Role & Responsibility:
-The PA&O team’s mandate is to strive to minimize deviations from the
Annual Business Plan as also monitor lead parameters, in-process checks and complement business.
-A balanced approach would be taken to ensure health checks on all aspects- this would be across financial, customer, processes and learning & growth parameters
-The team will ensure a complete “closed looping” by identifying the problem areas, working on the CAPA and following up on the action items

KRAs:
-Provide distilled insights to the Apex team by:
-Looking at in-process and lead parameters around critical/key processes
-Analyzing business and functional MIS and preparing an executive summary
-Undertaking market, national and international benchmarking of performance
Performing Root cause analysis of issue areas
-Recommending first level CAPA for the consideration of the Sr. leadership
-Build an integrated organizational performance review docket including a market perspective. The docket should conclude with first level recommendations to address opportunities for improvement and/or opportunities for growth
-The head of the PA&O team would also interact with telecom sector analysts to gauge the outside view and suggest course corrections thereafter
-Monitor efficacy of Business Units, special projects, and support functions
-Follow up on action plans with key stakeholders to ensure tangible improvement
-Enhancing efficiency of Customer Delivery by monitoring key customer service parameters
-Priority Critical Complaints Resolution and CAPA as also MRT compliance
-Enable automation of MIS reporting to enhance efficiencies across the system
-Conduct all the consumer experience, distribution , Marketing/product /brand /advertising surveys, Quality of Service audits (QSA) as well as the LIC surveys (Listen to the Internal Customers)

Experience:
-12+yrs
-Should have operational experience and should be strong in analytics.

Please mail CVs to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.

VP Corp Commercial

Responsibilities:
Responsible for Complete purchase order processing and exercise control with regard to benchmark pricing to attain cost efficiency in purchase, budgetary control to be affected for avoiding over run of the approved expenditures of CAPEX.

Deliverables:
-Legal / Busibness risks identification & mitigation. -Smart contract structuring - Scanning of indirect taxation including import tariffs / clasification Financing / Payment terms. Storage / Just in time inventory management. LD / Penalties. SLA / Performance linked bonus and penalties. Compliances to technology roadmap.
-OEM VS Middlemen decisions, Termination for convenience ( Free exit) Protection through survival obligations post expirt / termination
-Bid evaluation based on comprehensive cost loading for TCO computation. -Inventory management
-Monitoring contract closure
-Defining contract policies eg. GCC AND scc documentation
-Ensuring vendor complaints closure and managing vendor meets.
-Measurement of SLA's and KPI'S
-Audit, MIS & Analytics
-Training + policy and process compliance

Candidate Spec:
-Experience: 17-20 yrs
-Should have relevant experience in Vendor Development, Contracting, Accounting, Budgeting, Finance and Cost Control.

Qualifications:
-CA/ICWA/CS/CFA/MBA(Finanace).

Please mail your CVs to: venkat@pursuitwfs.com or call: +9866102112 for any clarification

Monday, January 3, 2011

Territory Sales Manager

A leading client of us engaged in providing "service oriented professionals" for reputed Airlines, Hospitality & other sectors, requires for their Mumbai operations.:

TERRITORY SALES MANAGERS:
The TSM shall be responsible for growth and management of KTA Business in the defined territory as per the set targets through various institutional tie-ups , signing up new network points , consultant tie-ups, relationship management and developing and funneling of various ATL + BTL activities. Candidate should have a minimum of 5 years of relevant Sales + Marketing experience of which he/she should have min 02 years of management exposure.

Please mail your CV to: venkat@pursuitwfs.com or call: +9866102112 for any clarification.